Who We Are

Thank you for visiting Utrailer, LLC’s (“Utrailer”) website (“Website”). Please carefully review our “Privacy Policy,” as it will explain how our organization uses the personal data we collect from you when you use our Website as it related to our “Services,” and our practices for collecting, using, maintaining, protecting and disclosing such information. 

This policy does not apply to information collected by: 

• Us offline or through any other means, including on any other website operated by a company or any third party (including our affiliates and subsidiaries); or
• Any third party (including our affiliates and subsidiaries), including through any application or content (including advertising) that may link or be accessible from or through the Website.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is to not use our Website. By accessing or using this Website, you agree to this Privacy Policy. This Privacy Policy may change from time to time. Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

Our Website address is: https://Utrailer.com.

Information Collected and How We Collect It.

Utrailer may collect personal identifiable information (“PII”) from you: 

• When you register our Services. 
• When you sign fill out a form.
• Respond to a survey.
• When you create an account on our Website.
• Use or view our Website via your browser’s cookies. 
• Register for our Services on our Website or our mobile application (you must create a user account to make a reservation through our mobile application or Website, and to register you will need to provide your name, phone number, and email address, and may provide other optional information). 

The PII you may be asked to provide includes, but is not limited to, your name, e-mail address, mailing address, any mobility devices used or any other special instructions, and phone number.

We collect this information:

• Directly from you when you provide it to us.
• Automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies.

Information You Provide to Us  

The information we collect on or through our Website may include:

• Information that you provide by filling in forms on our Website. This includes information provided at the time of registering to use our Website, subscribing to our service, posting material, or requesting further services. We may also ask you for information when you enter a contest or promotion sponsored by us, and when you report a problem with our Website.
• Records and copies of your correspondence (including email addresses), if you contact us.
• Details of transactions you carry out through our Website and of the fulfillment of your bookings.  
• You may be required to provide financial information before making a booking through our Website.
• Your search queries on the Website.

Information We Collect Through Automatic Data Collection Technologies

As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

• Details of your visits to our Website, including but not limited to, location data, logs, and other communication data and the resources that you access and use on the Website.
• Information about your computer and internet connection, including your IP address, operating system, and browser type.

The technologies we use for this automatic data collection may include:

• Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting, you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website. 
• Web Beacons. Pages of our Website and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity). 

If you provide us with your credit card information, we do not store or keep your credit card information. All credit card information provided by you, is handled through a third-party secure vendor. Utrailer has no control over, do we have any responsibility for the privacy policies of third party secure vendors linked to or accessible on our Website, or the cookies these sites, services, or advertisers might set in your browser. For more information about the third party secure vendors, please refer to their privacy policy.

Purpose of Using your Data

Utrailer uses information for the following purposes: 

• To personalize your experience.
• To improve our Website.
• To improve customer service.
• To process transactions (to the extent a third party site provides this information).
• To administer a contest, promotion, survey or other Website feature. 
• To send periodic emails which may be used to send you information and updates. pertaining to your booking, updates with occasional company news, updates related to our Services. 
• To operate and maintain the Website for marketing and other advertising purposes. 

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the Website.

Cookies

If you leave a comment on our Website you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. 

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. 

For further information , visit allaboutcookies.org.

Third Party websites

We do not sell, trade, disclose, or otherwise transfer to outside parties any personal identifiable information. This does not include trusted third parties who assist us in operating our Website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our Website policies, or protect ours or other’s rights, property, or safety as further described herein. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

We have no control over, nor do we bear any responsibility for the privacy policies and/or content of any third party sites, services, or advertisers linked to or accessible on our Website, or the cookies these sites, services or advertisers might set in your browser. We recommend reviewing the third party’s privacy policies to better understand the data protection measures taken by these third parties. 

Articles on this Website may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Sharing with your Consent or at Your Direction

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction. 

We may disclose personal information that we collect or you provide as described in this Privacy Policy: 

• Where you provide consent, we share your information as described at the time of consent, such as when authorizing a third party application or website to access your account or participating in promotional activities by Utrailer. 
• To fulfill the purpose for which you provide it. 
• To facilitate bookings or other information between “Renters” and “Hosts” (as defined in the Terms):  
  • When a booking request is made, when there is a co-host, or a dispute is submitted, such as profile, name, cancellation history, review information, age of guest (unless prohibited by applicable law), and other information you choose to share and submit. 
  • A booking is confirmed, additional information is shared to assist in coordinating the reservation, such as picture of the trailer and phone number. 
  • You as a Host have confirmed booking, certain information is shared with user to coordinate the booking, such as your profile, full name, and phone number. 
  • You communicate with a user, such as your name, phone number, and any other related information. 
• For any other purpose disclosed by us when you provide the information

We may also disclose your personal information:

• To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
• To enforce or apply our terms of use.
• If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Utrailer, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

Access to Data

Utrailer acknowledges the rights of individuals to access, rectify, erase, object to processing and transfer their information.  Requests to access personal information should be submitted to the following email address .

What rights you have over your data

Utrailer’s policy is to respect and protect the privacy of our Website users, consistent with the applicable laws of the United States and the State of Connecticut, including the Connecticut Freedom of Information Act and the Connecticut Personal Data Act. We do not collect, use or disclose any information about our users without their knowledge and approval. We do not share user information with third parties unless we have informed users about the disclosures or when we have prior consent.

If you have an account on our Website, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. To request this, please submit a written request to the following email address: , in your request, please be specific that you want Utrailer “Connecticut Data Rights Notice.” Please allow thirty (30) business days for a response.

Residents of other jurisdictions or outside the United States, may have rights related to access, amendment, deletion of personal information.  We comply with all applicable laws. 

Security

We use reasonable administrative, technical, personnel and physical measures to safeguard personal information in our possession against loss, theft and unauthorized use, disclosure or modification.  Regardless of the precautions taken by you or by us, “perfect security” does not exist on the Internet. We cannot ensure or warrant the security of any information you transmit to us, and you transmit such information at your own risk.  While we take reasonable precautions against possible security breaches of the Website, no website or Internet transmission is completely secure, and we cannot guarantee that unauthorized access, hacking, data loss, or other breaches will never occur. We urge you to take steps to keep your personal information safe (including your Account password) and log out of your Account after use.

In the event that personal information is compromised as a breach of security, we will promptly notify Website users in compliance with applicable law.

Where we send your data/Disclosure of your Information. 

Visitor comments may be checked through an automated spam detection service.

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction. 

We may disclose personal information that we collect or you provide as described in this privacy policy:

• To contractors, service providers, and other third parties we use to support our business[ and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them].
• To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Utrailer’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Utrailer about our Website users is among the assets transferred.
• To fulfill the purpose for which you provide it.
• For any other purpose disclosed by us when you provide the information.
• With your consent.

We may also disclose your personal information:

• To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
• To enforce or apply our terms of use.

If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Utrailer, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

Privacy of Children

As Utrailer complies with the requirements of the Children’s Online Privacy Protection Act, Utrailer does not sell or promote its Services to children.  If you are under the age of 18, you are not eligible to use our Services without the participation and supervision of a legal parent or guardian.  We do not knowingly collect personal information from children under the age of 13 without the consent of the child’s parent or legal guardian. 

Updates to Policy

Utrailer may amend this Privacy Policy at any time by posting the amended terms on our Website located at https://Utrailer.com.  All amended terms shall automatically be effective after they are initially posted on the Website.  We encourage you to periodically review the Website for the latest information on our privacy practices. 

Your Consent

By using our Website, you consent to this Policy.  For more details, please see our Terms of Use Policy.

Contact Us

If you have any questions about our Privacy Policy, the data we hold or you would like to exercise one your data protection rights, please do not hesitate to contact us.